Privacy Policy

S.P. Billion Enterprise Co., Ltd. (collectively referred to as “S.P. Billion Enterprise Co., Ltd.,” “we,” “us,” or “our”) places great importance on your personal data and privacy. Please read the following details to learn more about this Privacy Policy (the “Policy”). This Policy applies to the website, products, and services of S.P. Billion Enterprise Co., Ltd. that display or link to this Policy.

Please do not submit your personal or confidential information to S.P. Billion Enterprise Co., Ltd. until you have carefully read, understood, and accepted this Privacy Policy.

Through this Policy, S.P. Billion Enterprise Co., Ltd. aims to help you understand the following:

How we collect and use your personal data
Cookies and similar technologies
How we disclose personal data
How to access and control your personal data
Retention period and how we protect your personal data
How we handle minors’ personal data
Third-party providers and related services
Cross-border transfer of your personal data
Changes to this Policy
How to contact us

1. How we collect and use your personal data

“Personal data” means any information that, on its own or when combined with other information, can identify a natural person. You may provide such information directly to us when you use our website, products, or services, or when you contact us (for example, when you create an S.P. Billion Enterprise Co., Ltd. account or request support). We may also obtain information by recording how you use our website, products, or services—for example, through technologies such as cookies and by receiving usage information from software running on your device. To the extent permitted by law, we may also receive information from public and private third-party sources (e.g., we may purchase statistical data from other companies to support our services).

Depending on the website you visit or the products and services you use, the personal data we collect may include your name, address, email address, phone number, and login information (account and password).

We may use your personal data for the following purposes:

(a) Fulfilling your orders; delivery; activation or verification of products or services; processing your change requests; and providing technical support.
(b) Contacting you with your consent; sending you information about products and services you may be interested in; inviting you to S.P. Billion Enterprise Co., Ltd. promotions and surveys; or sending you marketing information. If you do not wish to receive such information, you may opt out at any time.
(c) Sending you important notices, such as operating system or application updates and installations.
(d) Providing you with personalized user experiences and content, and enabling after-sales services.
(e) Improving our products and services through internal audits, data analysis, and research.
(f) Analyzing our business performance and assessing market share.
(g) Troubleshooting issues when you choose to submit error reports to us.
(h) Syncing, sharing, and storing data you upload or download, and other data necessary for uploads and downloads.
(i) Enhancing our loss-prevention practices and anti-fraud programs.
(j) Complying with and enforcing applicable legal requirements, relevant industry standards, and our policies.

S.P. Billion Enterprise Co., Ltd. may also collect and use non-personally identifiable information (Non-PII). Non-PII cannot be used to identify any individual. For example, we may collect statistics such as website visit counts. We collect this information to understand how users interact with our website, products, and services so we can improve our services and better meet your needs. We may collect, use, process, transfer, or disclose Non-PII for other purposes at our discretion.

We will endeavor to separate your personal data from Non-PII and ensure the two are used independently. If any personal data is mixed with Non-PII, it will continue to be treated as personal data during processing.

2. Cookies and similar technologies

2.1 Cookies

To ensure our website functions properly, we sometimes store small data files called cookies on your computer or mobile device. A cookie is a text file stored by a web server on your computer or mobile device, and its contents can only be retrieved or read by the server that created it. Cookie text usually consists of identifiers, site names, and numbers combined with certain characters. Each browser or mobile app uses unique cookies. Cookies help websites store information such as your preferences or items in your shopping cart.

Like many other websites and internet service providers, S.P. Billion Enterprise Co., Ltd. uses cookies to enhance user experience. Session cookies are deleted after each visit, while persistent cookies remain across multiple visits. Cookies enable the website to remember your preferences—such as language settings and font size on your computer or mobile device—or other browser settings, so you do not need to reconfigure them each time you visit. Without cookies, a website will treat you as a new visitor every time a page loads. For example, if you are redirected to another page after logging in, when you return the site may not recognize you and you may need to log in again.

S.P. Billion Enterprise Co., Ltd. will not use cookies for purposes other than those stated in this Policy. You can manage or delete cookies as you wish. For more details, please visit AboutCookies.org. You can delete all cookies stored on your computer, and most web browsers allow you to block cookies. However, if you do so, you will need to reconfigure your user settings every time you visit our website. Learn how to manage cookie settings for your browser here:

Internet Explorer
Google Chrome
Mozilla Firefox
Safari
Opera

2.2 Web beacons and pixel tags

In addition to cookies, we may use similar technologies on our website, such as web beacons and pixel tags. For example, when you receive an email from S.P. Billion Enterprise Co., Ltd., that email may contain a URL linking to an S.P. Billion Enterprise Co., Ltd. webpage. If you click the link, we will track your visit to help us learn about your product and service preferences and improve our customer service. A web beacon is a transparent graphic embedded in a website or email. We use pixel tags in emails to determine whether an email has been opened. You may unsubscribe from S.P. Billion Enterprise Co., Ltd.’s mailing list at any time if you do not wish to be tracked in this way.

By using our website, you consent to our use of cookies, web beacons, and pixel tags as described above.

3. How we disclose personal data

S.P. Billion Enterprise Co., Ltd. will share your personal data with partners as described in this Policy. When services are provided by authorized partners of S.P. Billion Enterprise Co., Ltd.—for example, when you place an online order with us—we must share your personal data with delivery providers to arrange shipment, or with partners to provide services to you. In addition, as a global company, we may share personal data with S.P. Billion Enterprise Co., Ltd. affiliates and subsidiaries.

To comply with applicable laws or legal processes, S.P. Billion Enterprise Co., Ltd. may also disclose your personal data to law enforcement or other government authorities. If S.P. Billion Enterprise Co., Ltd. is involved in litigation, restructuring, merger, bankruptcy, or insolvency proceedings in certain jurisdictions, your personal data may be disclosed in connection with the transaction. We may also disclose your data, as appropriate, to enforce our terms and conditions and when we believe disclosure is necessary or appropriate to prevent harm to individuals or financial loss, or in connection with an investigation of suspected or actual illegal activities.

4. How to access and control your personal data

You are responsible for ensuring that all personal data submitted to S.P. Billion Enterprise Co., Ltd. is accurate and complete. We are dedicated to maintaining the accuracy and completeness of personal data and keeping it up to date.

To the extent required by the laws of your jurisdiction, you may (i) have the right to access certain personal data about you that we maintain; (ii) request that we update or correct inaccuracies in that data; and (iii) object to our use of your personal data. For security, you may be required to submit your request in writing. We may deny a request if we have reasonable grounds to believe it is fraudulent, infeasible, or may affect the privacy rights of others.

5. Retention period and how we protect your personal data

We will retain your personal data no longer than is necessary for the purposes stated in this Policy, unless otherwise required by laws and regulations. The security of your personal data is important to us. We implement appropriate physical, administrative, and technical measures to protect your personal data from unauthorized access, disclosure, use, alteration, damage, or loss. For example, we use encryption technologies to keep information confidential, protective mechanisms to guard against attacks, and access-control measures so only authorized persons can access your personal data. We also provide security and privacy protection training to employees to raise awareness of personal data protection. We will keep your personal data only as necessary for the purposes described in this Policy unless otherwise required. While S.P. Billion Enterprise Co., Ltd. is committed to protecting your personal data, please remember that no security measure is infallible.

6. How we handle minors’ personal data

Our website, products, and services are intended for adults. Minors must not create an S.P. Billion Enterprise Co., Ltd. account without the consent of a parent or guardian. If a minor’s personal data is collected with prior consent from a parent or guardian, we will use or disclose such data only within the scope permitted by law, with the explicit consent of the parent or guardian, or when necessary to protect the minor. If we inadvertently collect a minor’s personal data without proper prior consent from a parent or guardian, we will endeavor to delete that data as soon as possible.

7. Third-party providers and related services

To provide a better user experience, you may receive content or web links from third parties other than S.P. Billion Enterprise Co., Ltd. and our partners (“third parties”). We do not control such third parties, and you can choose whether to use the links, view the content, or access the products or services provided by them.

S.P. Billion Enterprise Co., Ltd. cannot control the privacy practices and data protection policies of third parties, which are not governed by this Policy. When you submit personal data to a third party, please read and refer to that third party’s privacy policy.

8. Cross-border transfer of your personal data

Personal data collected by S.P. Billion Enterprise Co., Ltd. may be processed in or accessed from the country/region where you use our products and services, or in other countries/regions where S.P. Billion Enterprise Co., Ltd., its affiliates, subsidiaries, or service providers are located. These jurisdictions may have different data protection laws. In such cases, S.P. Billion Enterprise Co., Ltd. will take measures to ensure that your data is processed as described in this Policy and in accordance with the applicable laws of the location where the data is stored. For example, we may use legal mechanisms such as standard contractual clauses, obtain your consent to cross-border transfers of your personal data, or adopt security measures such as de-identifying personal data before cross-border transfer.

9. Changes to this Policy

S.P. Billion Enterprise Co., Ltd. reserves the right to update or change this Policy at any time. We will publish the latest Privacy Policy on this page when changes occur. If there are material changes to the Privacy Policy, we may notify you through other channels, such as posting a notice on our website or sending a direct communication to you.

10. How to contact us

If you have questions or complaints about privacy and wish to contact our Data Protection Officer, please click the “Contact Us” menu on our website.